Refund &Returns.
RETURNS
ALL SALE ITEMS ARE FINAL SALE.
We do not accept returns unless there is a defect with the product. In the rare event that an order is shipped with a defect or damaged, we will offer a replacement if the defect is reported within 30 days after receiving the item along with a photo proof of the defect. We do not accept returns, exchanges, or replacements in the case where the reason is due to the item being too small or too large. We provide complete information about our size and it is our customer’s duty to measure on their end before purchasing.Returns are accepted only under the following conditions:
- The return must be received by Meteor Jewellery within 30 days receiving the purchase.
- The returned item must be unworn and in new condition.
- All returns are subject to a 30% restocking fee per package.
Customers are responsible for ALL shipping costs when returning. Item total is refunded minus a restocking fee of 30%. Our customer service team is always here to help you with your concerns.